Terms of service
These Terms of Service govern your use of PUBLIC.BUZZ, operated by BRAIN PAIN MUSIC GmbH, Bahnhofstrasse 6, 9201 Gossau SG, Switzerland (“we”, “us” and “our”). By creating an account, you agree to these Terms.
1. The service
PUBLIC.BUZZ is software provided as an online service (software as a service). It lets you create and manage a branded page with an individual address at public.buzz/yourname. Depending on your plan, you may publish links, social profiles, media, events, booking integrations, contact and newsletter forms, products and release pages. The Agency plan is software for agencies, labels and managers to run several pages in one account; it is not an agency, management or booking service. The features and limits of each plan are described on our pricing page and may require a separate account with a third-party provider.
2. Accounts and eligibility
You must be at least 16 years old, or have the permission of a parent or legal guardian, to use PUBLIC.BUZZ. If you cannot legally enter into a paid subscription yourself, you must have the consent of your legal representative.
You are responsible for keeping your login details confidential and for activity carried out through your account. Please notify us if you believe someone has gained unauthorised access. Your page address must not impersonate another person, organisation or brand or infringe another party’s rights. We may require an address to be changed or withdrawn if it does.
3. Your content and your visitors
You keep the rights to the content you upload or publish. You give us the permission needed to host, display, format and technically process that content so we can provide PUBLIC.BUZZ. You are responsible for ensuring that you have the rights needed to use your text, music, images, video, logos and other material.
You may not use PUBLIC.BUZZ to publish unlawful or misleading content, infringe another person’s rights, distribute malware, engage in phishing or spam, or promote hateful or sexually explicit content. We may restrict or remove content and suspend accounts in the case of serious or repeated violations.
If you collect information from visitors through newsletters, booking forms, event registrations or other features, you are responsible for using that information lawfully, including informing visitors and respecting their unsubscribe or deletion requests. PUBLIC.BUZZ provides the technical functionality described in the Privacy Policy.
If you use event registration, guests pay you directly through the payment services you list. PUBLIC.BUZZ is not a party to these payments, does not collect or hold money and does not handle refunds; questions about payments and refunds are between you and your guests.
4. Plans and subscriptions
The Free plan can be used without time limit. Paid plans unlock additional features as described on our pricing page.
Our order process is conducted by our online reseller Link (Sold through Link, LLC, a Stripe company). Link is the Merchant of Record for all our orders. Link handles the checkout, payment, invoices and applicable taxes, and its terms shown at checkout (see also the Link privacy center) apply to the purchase. Your card statement shows the payment as LINK.COM* together with our name.
Paid plans are billed in advance, monthly or yearly, in Swiss francs, euros, British pounds or US dollars depending on your country. The prices shown are final prices.
Subscriptions renew automatically until cancelled. Additional features or pages may be charged separately where shown in the pricing and checkout information. We display the applicable price and billing interval before you confirm a purchase.
We may change prices for future billing periods. We will inform you at least 30 days in advance of a relevant price change.
5. Cancellation and downgrade
You can switch to a larger plan, or from monthly to yearly billing, at any time; the switch takes effect immediately and the difference for the rest of the current billing period is charged pro rata right away.
Discount codes can only be used when taking out a new subscription, not when switching plans. They apply to monthly billing only, for the first 3 months; afterwards the regular price applies. If you switch to yearly billing, a running discount ends. Discount codes are for new customers only, that is, if you have never paid for a subscription with us before. A discount code cannot be combined with another code or exchanged for cash.
You can cancel your subscription or switch to a smaller plan through your account at any time, up to the last day of the current billing period. The change takes effect at the end of that period; paid features remain available until then. Payments made for a billing period are not refunded, except where required by law – see our Refund policy.
After the paid period ends, the page continues on the Free plan. The content and design you have saved remain in your account, but features requiring a paid plan stop being available on the public page. If you later upgrade, those saved features can be used again.
6. Deleting or closing an account
You can delete your account in the dashboard. Doing so removes your page and its content from the active service and ends access to that account. Deletion cannot be undone through your account. Limited copies may remain temporarily in technical backups, and information required by law, such as certain accounting records, may be retained for the applicable period.
We may suspend or close accounts that seriously or repeatedly breach these Terms. We may also close inactive Free accounts after giving advance notice by email.
7. Third-party integrations
PUBLIC.BUZZ can connect to services such as Spotify, Apple Music, SoundCloud, YouTube, Calendly, Bandsintown and Shopify. Their availability, features, pricing and terms are controlled by the respective providers. You may need to create a separate account with a provider and pay its fees.
PUBLIC.BUZZ is not the seller of products sold through a customer’s Shopify store, the ticket provider for events linked from customer pages, or the provider of booking services operated by third parties. Those transactions and services are handled by the respective providers and page owners.
8. Availability and changes to features
We work to keep PUBLIC.BUZZ available and functioning reliably, but we cannot guarantee uninterrupted access. Maintenance, security work, technical faults or outages at integrated services may affect availability.
We may maintain, improve or adapt the service. If a change materially affects a paid feature, we will communicate it in an appropriate way.
9. Liability
We are liable for loss or damage caused intentionally or through gross negligence. To the extent permitted by applicable law, further liability is excluded, in particular for indirect loss, lost profits and lost data. Nothing in these Terms excludes liability that cannot legally be excluded. Please keep your own copies of important material.
10. Changes to these Terms
We may update these Terms. We will notify you by email at least 30 days before important changes take effect. If you do not agree with a change, you can cancel your subscription before it becomes effective.
11. Applicable law and jurisdiction
These Terms are governed by Swiss law. The place of jurisdiction is St. Gallen, Switzerland, except where mandatory laws provide otherwise, including applicable consumer-protection rules.
12. Contact
Questions about these Terms? Email hello(at)public.buzz.